At Cosmotron, we are committed to providing you with top-quality products and exceptional service. If, for any reason, you are not satisfied with your purchase, please review our returns and refund policy below:
If for any reason you are unhappy with your purchase, you have a 30-day window from the date of delivery to request a return.
To be eligible for a return, the product must be in the same condition as when it was delivered, or installed by us.
Once we receive and inspect your returned item, we will send you an email to confirm the approval or rejection of your refund request.
If your refund is approved, it will be processed and automatically applied to your original payment method. We aim to complete this within 14 days of receiving your return.
You are responsible for the cost of return shipping for your item. Please note that shipping costs are non-refundable.
How to Request a Return
To initiate a return, please contact our customer support team by emailing email@example.com. When contacting us, please provide your full order information and the reason for your return.
Our returns and refund policy is in addition to the warranties we provide. This policy does not affect your statutory rights and any other legal rights you may have under applicable consumer protection laws.